After placing an order on the website, will I receive an order confirmation email? Will I receive a tracking number after the package is dispatched?
Yes of course. But please make sure your email is correct. After you place an order on the website, you will receive an order confirmation email, and after the package is dispatched, you will also receive an email with a tracking number.
What type of quality are the bags?
They are 1:1 top A quality designer bags. We can guarantee you will get 100% same products as the pictures displayed. Meanwhile, we also offer Top AAA quality bags, the price range is $200-$400, if you are interested in Top AAA quality bags, please browse our website.
Are they made of genuine leather?
All of our bags and belts are made of high-quality genuine leather (except for some canvas bags)
What currencies do you support?
Currently, we only accept US dollars, Please google “USD rate” if you want to calculate the exchange rates of different currencies.
What's included in the package?
Most of the bags are packed with dust bags. They are not packed with the original box because too much volume will attract the custom officer’s eyes.
When can you ship my order?
Normally orders will be shipped within around 1-3 working days. However, in peak season, it may take up to 5-15 working days, we will keep you informed if any delays happened.
When can I receive my order?
We ship orders via fast dedicated air shipping lines to the USA and most EU Countries. ETA is about 5-15 working days
Will I pay customs duty?
Normally you won’t. We will declare each bag less than 20usd and mark it as a gift. if you want to avoid duty fees, please select the shipping option with (Inc. VAT), We have sent over 10,000 parcels in 2020 and 99.7% of them passed customs without a problem.
How do I track my order?
Once we shipped your order, you will receive an email with the tracking number(check your SPAM folder if you haven’t found it). Tracking site: 17track.net/en
~Go and learn how to track your order~
If the parcel gets lost halfway, what should I do?
International shipping is not 100% controllable, about 0.03% of our parcels might get lost and we will offer you the following solutions if it’s lost: 1) sending you a new parcel right away. 2)making a full refund to you right away
If I don't receive what I ordered, what should I do?
First, you need to check the tracking number on the parcel, compare it to the tracking number on our website and see whether they are the same.
If they are the same please take photos of the tracking label and the products you received. We will offer you solutions in 24 hours.
What's the quality guarantee?
At here we are committed to building lasting relationships with our clients by providing the best quality product available. Our team of trained experts combs the markets to find the best supplier for each item on our site. We then follow up with the factories to ensure that each item is manufactured with top-quality materials and identical to the original in every way. Finally, in the last minutes before shipment, each individual item is hand inspected by our trained quality experts. All of this is to ensure that you receive the best quality replica items on the market. We are so confident in our quality standards that we provide a 100% quality guarantee. If you are not satisfied with your merchandise in any way you may return it for a refund or replacement.
How fast is the shipping time?
Once the payment is confirmed, we will process your order in our warehouse for 1-3 days, then we will ship which would take additional 5-15 more business days to get delivered to your door.
Note: Sometimes there is an overload in the warehouse and the processing time may take 7 days.